Netflixter F.A.Q (Frequently Asked Questions)

  1. What is Netflixter?
    1. What do I need to run Netflixter?
    2. What is Microsoft .Net Framework 1.1?
    3. I don't have a Netflix account. How do I get one?
    4. Does Netflixter store my account information and is my personal information safe?
  2. Installation Guide
    1. How do I install Netflixter?
    2. How do I update Netflixter?
  3. Troubleshooting
    1. I don't remember my Netflix Password
    2. I'm on dial-up, why does it take so long to download my queue?
    3. I am unable to get an email from Netflix containing my rental history.

 

  1. What is Netflixter?
    Netflixter is Windows software to manager your Netflix account. Netflixter uses its own interface to enhance your DVD rental experience. For a complete list of features, visit our Netflixter page.
    1. What do I need to run Netflixter?
       You will need a Netflix account and a PC running Windows 98 or better with Microsoft .NET Framework 1.1 installed.
    2. What is Microsoft .Net Framework 1.1?
      Microsoft .Net Framework 1.1 is a set of tools for Windows-based applications like Netflixter. Most computers have this already installed. If your computer does not, you will be prompted to download and install it during the Netflixter setup.
    3. I don't have a Netflix account. How do I get one?
      During the installation of Netflixter you will be asked if you have a Netflix account, if you do not, Netflixter will bring you to the Netflix website to set up a Netflix account.
    4. Does Netflixter store my account information and is my personal information safe?
      Netflixter allows you to optionally save your login information as a 'cookie' just like your web browser. Netflixter does not access or store any of your account information. All that data is kept securely on the Netflix web site; if you need to change any of your contact or billing information for Netflix, do so directly through their site. Like most online retailers, Netflix never displays or transmits your complete credit card information after it has been entered. Netflixter software cannot and will not ever access your account billing information.

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  2. Installation Guide
    1. How do I install Netflixter?
      To install Netflixter, purchase the complete version or download the free trial from our Netflixter downloads page. Then run netflixterSetup.exe. Netflixtersetup.exe will prompt you through all the steps to get Netflixter installed and configured.
    2. How do I update Netflixter?
      You can manually check for updates by going to the 'Help' menu and click on 'Check for Updates'. This will check with our servers to make sure you have the latest version.

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  3. Troubleshooting
    1. I don't remember my Netflix Password
      Netflixter does not have any of your personal account information. To get your password and other information log onto Netflix's website: https://www.netflix.com/LoginHelp
    2. I'm on dial-up, why does it take so long to download my queue?
       Depending on the size of your Queue, Netflixter may take a couple minutes to download your information. Netflixter also can cache your movie information which may slow down your loading times. You can decrease the loading time by adjusting your caching options. Go to -> File -> Options -> Cache, you can turn off 'pre-loading' options to speed up your connection.
    3. I am unable to get an email from Netflix containing my rental history.
       You are correct that Netflix no longer emails the history of rentals. The web site will now list all your rentals, but unfortunately, without the date the DVD was sent. Without this bit of information, it's impossible to calculate your turnaround time and other statistics.

      For now, your rental history will still be tracked from the time you start using Netflixter. However, there is no easy way to import your previous history. We are hoping that Netflix will make history shipping dates available to their customers again. When that info is made available, there will be an update to the Netflixter software.

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